Terms and conditions

Evandescence LLC is a Colorado limited liability company. These terms apply to all work Evandescence LLC ("we", "us") does for a client ("you"). If you have signed a statement of work or a services agreement with us and it says something different, the signed document applies.

What you agree to provide

• Timely access to the tools, people and brand material we need.
• One named contact who gathers and sends feedback.
• Confirmation that anything you give us to use (text, data, images, trademarks) is yours to use.

What we agree to provide

• The deliverables described in your plan or statement of work.
• Regular progress updates and clear criteria for when work counts as finished.
• Work that follows the security and accessibility requirements we have agreed in writing.

Use of AI

We use AI tools to produce drafts and a person reviews every deliverable before it reaches you. You remain responsible for final approval of anything you publish.

Confidentiality and ownership

Each side keeps the other's confidential information private and uses it only for the engagement. Once paid for, final deliverables belong to you. We keep ownership of our own methods, templates and tools, and you may keep using any that are built into your deliverables.

Payment and changes

Plans are billed monthly in advance. Invoices are due within 15 days, and work may pause on accounts more than 15 days overdue. Changes to scope are agreed in writing before we start on them.

Liability

Neither side is liable for indirect or consequential losses. Our total liability is limited to the fees you paid us in the three months before the claim arose. Neither side is responsible for delays outside its reasonable control.

Governing law

These terms are governed by the laws of the State of Colorado.

Contact

Questions about these terms? Email [email protected] or write to Evandescence LLC, 1512 Curtis Street, Suite 200, Denver, CO 80202, USA. To report misuse of our services, email [email protected].